Privacy policy

Last Updated: November 6, 2026

At Stephanie Casias, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit or make a purchase from our website, https://www.stephaniecasias.com.

1. Information We Collect

When you visit our website, place an order, or contact our customer support team, we may collect the following information:

  • Personal Information: Your name, billing address, shipping address, email address, and phone number.
  • Order Information: Products purchased, order details, payment status, and transaction-related information.
  • Payment Information: Payment details are processed through our payment service providers. We do not store your complete payment card details on our website.
  • Device Information: Your browser type, IP address, device information, and website activity.
  • Communication Information: Information you provide when contacting us with questions, requests, or feedback.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders.
  • Arranging shipping and providing order tracking information.
  • Processing payments and preventing fraudulent transactions.
  • Responding to customer service requests.
  • Sending order confirmations and important order updates.
  • Improving our website, products, and shopping experience.
  • Meeting applicable legal, tax, and regulatory requirements.

We may also send promotional communications where permitted by law. You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the message.

3. Sharing Your Information

We do not sell your personal information for money. We may share necessary information with trusted third parties that help us operate our business, including:

  • Shopify: To operate and maintain our online store.
  • Payment Providers: To securely process payments and related transactions.
  • Shipping Carriers: To deliver orders and provide shipment tracking.
  • Service Providers: To support website operations, analytics, customer service, security, and other business functions.
  • Legal Authorities: When disclosure is required by applicable law or necessary to protect our legal rights.

These parties may access only the information reasonably necessary to perform their services, subject to applicable requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember shopping preferences, understand website traffic, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or shopping functions.

5. Data Security and Retention

We use reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, maintain business records, resolve disputes, and comply with applicable legal requirements.

No method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request information about how your personal information is collected and used.
  • Opt out of certain targeted advertising or personal information sharing activities where applicable.
  • Withdraw consent where processing is based on your consent.

To submit a privacy request, contact us at support@stephaniecasias.com. We may need to verify your identity before processing your request.

7. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

These rights may include requesting access to, correction of, or deletion of certain personal information, and opting out of the sale or sharing of personal information where applicable.

We do not sell personal information for monetary consideration. If you wish to submit a privacy-related request, please contact us using the details below. We will review and respond to requests as required by applicable law.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Stephanie Casias
Email: support@stephaniecasias.com
Phone: +1 (409) 945-8534
Address: 330 Texas Ave, Texas City, TX 77590, USA
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT)

We are happy to assist with your privacy-related questions and requests.