Payment Policy
At Stephanie Casias, we aim to make every purchase simple, convenient, and secure. This policy explains the payment methods and payment process available at checkout.
1. Accepted Payment Methods
We accept major credit and debit cards, including:
- American Express (Amex)
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
- Visa Electron
Available payment options will be displayed at checkout.
2. Payment Security
Payments are processed through secure payment processing systems. Our checkout uses SSL encryption to help protect your personal and payment information.
We do not store your full credit or debit card details on our servers.
3. Currency & Taxes
All orders are charged in U.S. Dollars (USD).
Applicable sales taxes are calculated and displayed at checkout before you complete your purchase.
4. Payment Processing
Payment is processed when you place your order. Once payment is successfully approved, your order will move into processing.
If a payment is declined, the order will not be confirmed. Please check your payment details or try another available payment method.
5. Order Cancellations
If you need to cancel an order, contact us as soon as possible at support@stephaniecasias.com.
Cancellations may not be possible once an order has entered processing or has been shipped.
6. Refunds
Approved refunds are issued to the original payment method used for the purchase.
Refunds are processed within 10 business days after approval. Your bank or payment provider may require additional time to display the refund.
7. Payment Verification
For security purposes, some orders may require additional payment verification. Orders that cannot be successfully verified may be cancelled.
8. Contact Information
Store Name: Stephanie Casias
Email: support@stephaniecasias.com
Phone: +1 (409) 945-8534
Address: 330 Texas Ave, Texas City, TX 77590, USA
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (Central Time, CT)